SMOOTH OPERATOR

Re-Engineer Business Operations to Provide an Amazing Experience for Your Customers and Your Staff

Operations managers want to run their businesses incredibly efficiently, thereby creating a strategic competitive advantage.

Programmer at work

SOFTWARE IS THE ENGINE THAT DRIVES BUSINESS OPERATIONS

The right software tools to deliver a stellar User eXperience (UX) for your customers.

When your customers call, how quickly does the person answering the phone know who’s calling and have the relevant information available on their screen?

 

The answer is dependent upon the efficiency and reliable integration of your many software platforms.?

 

Getting started is easy. One of our Senior Business Consultants will map out existing software applications and current communications practices, then provide you with options to take your business to the next level.

GIVE YOUR STAFF THE RIGHT TOOLS

Are you providing the tools necessary for your employees to succeed at their jobs?

IT matters; don’t skimp. Robust workstations that are always connected, multiple desktop displays, and reliable high-speed broadband connectivity are a recipe for accuracy and efficiency.

 

Consider a Unified Communications system to integrate multiple paths to get connected and collaborate in real- or near real-time.

  • ???Digital voice (VoIP), voicemail
  • ???Email, instant messaging (IM)
  • ???Chat, text, SMS
  • ???Video Conferencing from remote, desktop, or conference room
  • ???BYOD mobile devices: user-owned phones, tablets, laptops
  • ???4G, 5G mobile networks

 

Let Miles Technologies provide a no-cost, expert consultation to help your staff accomplish more.

24/7 IT Support
Man completing a purchase on an electronic device

BETTER CUSTOMER INTERACTION

Leverage technology to encourage customer self-service

A growing company can increase its customer volume without the need to hire additional personnel.

 

More consumers prefer to manage their own customer information, buy products, and pay invoices without a requirement to speak to a live person. Let them.

SMART MOBILITY SOLUTIONS

Today’s workforce is increasingly mobile

Cloud-hosted systems can replace your aging on-premises infrastructure and drastically reduce your capital equipment expenses.

Person standing in front of reports

TAKE CONTROL OF YOUR DATA AND MAKE IT WORK FOR YOU

Grabbing the right information at the right time is essential for operational excellence

Database optimization is a reorganization of the physical storage of data tables and indexes to improve performance.

 

Business Intelligence dashboards and custom reporting offer real time, actionable information for both day-to-day operations and long-term direction.

You Request. We Respond. It Gets Done!®

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