harness the power OF today’s TECHNOLOGies

Business Process Consultation

Show us how your business works. We’ll show you how to leverage technology and restructure your business processes for greater operational efficiency.

Remove Bottlenecks

Find the best solutions for streamlining your business systems and communications.

Create Efficiencies

Identify, automate, and eliminate tasks and processes that waste time.

Leverage Technology

Discover the exponential benefits of technology on your staff’s time & effort— and your bottom line.

ACCOMPLISH MORE WITH YOUR existing RESOURCES

Enable your systems to do more

  • Systems and Software Reengineering

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    Improve and modernize the systems you are already invested in. If your existing systems don’t quite accomplish what you had envisioned, we help provide integrations and custom solutions that enhance their capabilities.

  • Process Analysis & Innovation

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    Our technology consultants help determine what’s next for improving your systems and devise a plan to get there.

     

    Through observation, user interviews, and testing, we get to know the details of how your business processes work and provide solutions for improvement with actionable steps.

  • Business Process Automation

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    Stop accepting redundant or tedious processes as “that’s just the way it’s done.” We help you get beyond the status quo by automating process inefficiencies so your workforce can focus on the tasks that require their knowledge and expertise.

  • IoT (Internet of Things)

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    Connected devices have become integral to asset management by providing businesses with access to real-time data and reports. Gain better visibility of your assets and start leveraging connected IoT devices.

  • Advanced Security Policies and Procedures

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    Prevent cyber attacks and keep your sensitive business data secure. Our security analysts detect potential breaches in your systems and provide solutions that improve your overall security posture.

MODERNIZE YOUR BUSINESS SYSTEMS

Improve every facet of your business technology

Our subject matter experts can show you the latest in technology solutions so your business increases its output to better serve your clients.

Raving Fans

Check out these reviews from our happy customers.

I’ve seen a huge improvement in QA and in our overall support work process! Well done to Miles Technologies!!

Paige Teegarden, General Manager
CSST Software, LLC
Oakland, MD
Customer Since 2014

★★★★★

FAQ

  • How does business process consulting work?

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    A business process expert or team (depending on the size of your business) will work with you to get a better understanding of your business. This may include interviews with employees, testing of current systems in place, and observing how your team performs routine business processes.

     

    Recommendations are then made based on inefficiencies that are found and on opportunities to improve productivity through technology.

  • Does Miles Technologies help implement the recommendations?

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    Yes. Your project doesn’t have to stop at the consulting phase. Miles Technologies offers full-service software, ?IT solutions, and project?management professionals to?take your process automation project from start to finish.

  • How do you know if the recommended solution will work?

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    When Miles Technologies handles your project, implementation is guaranteed. We do thorough testing and feedback analysis to ensure our recommended solution will accomplish your business goals & objectives, and your staff will be trained to use any new system to its fullest capacity.

  • Do you provide industry-specific business process consulting?

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    Yes. Many industries, such as healthcare and finance, have regulations that must be followed. We have industry-aligned teams that ensure your solution meets any compliance standards set by your business or industry.

  • What differentiates Miles Technologies from other business process consultants?

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    Our experience working with thousands of organizations has given us the expertise needed to identify patterns and root issues while recommending solutions that work. We’ve been there, done that, and can help you too!

You Request. We Respond. It Gets Done! ?

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