Business Process Improvement

Show us how your business works. We’ll show you how to leverage technology and restructure your processes for greater efficiency.

Remove Bottlenecks

Find the best solutions for streamlining your business systems and communications.

Create Efficiencies

Identify, automate, and eliminate tasks and processes that waste time.

Leverage Technology

Discover the exponential benefits of technology on your staff’s time & effort, and your bottom line.


Enable your systems to do more

  • Systems and Software Reengineering


    Improve and modernize the systems you are already invested in. If your existing systems don’t quite accomplish what you had envisioned, we help provide integrations and custom solutions that enhance their capabilities.

  • Process Analysis & Innovation


    Our technology consultants help determine what’s next for improving your systems and devise a plan to get there. Through observation, user interviews, and testing, we get to know the details of how your business processes work and provide solutions with actionable steps.

  • Business Process Automation


    Stop accepting redundant or tedious processes as “that’s just the way it’s done.” We help you get beyond status quo by automating process inefficiencies so your workforce can focus on the tasks that require their knowledge and expertise.

  • IoT (Internet of Things)


    Connected devices have become integral to asset management by providing businesses with access to real-time data and reports. Gain better visibility of your assets and start leveraging connected IoT devices.

  • Advanced Security Services


    Prevent cyber attacks and keep your sensitive business data secure. Our security analysts detect potential breaches in your systems and provide solutions that improve your overall security posture.


Improve every facet of your business technology

Our consultants leverage the latest in technological solutions so that your business improves its output and better serves its clients.

Raving Fans

Check out these reviews from our happy customers.

I’ve seen a huge improvement in QA and in our overall support work process! Well done to Miles Technologies!!

Paige Teegarden, General Manager
CSST Software, LLC
Oakland, MD
Customer Since 2014


I wanted to let you know how much I appreciated working with you. Your team is fabulous and can take what seems to be a difficult problem and make it child’s play. Thanks a bunch and keep up the good work.

Pam Kudriaszow, Subrogation
Paralegal Vengroff Williams
Sarasota, FL
Customer Since 2015


When I started at CFGI I became the de facto in-house IT person, which I’m certainly not qualified. Miles Technologies goes out of their way to look into our account and offer up solutions to problems I didn’t notice or understand. CFGI would be lost without Miles Technologies’ support! They are always communicative, efficient, and go out of their way to help the company and myself resolve issues. There is NO WAY I would be able to get through my day without at least 1 call with Miles Technologies.

Colleen Mahoney
CFGI Holdings, LLC
Philadelphia, PA
Customer Since 2012



  • How does business process consulting work?


    A business process expert or team (depending on the size of your business) will work with you to get a better understanding of your business. This may include interviews with employees, testing of current systems in place, and observing how your team performs standard business processes. Recommendations are then made based on both inefficiencies that are found and on opportunities to improve productivity through technology.

  • Does Miles Technologies help implement the recommendations?


    Yes. Your project doesn’t have to stop in the consulting phase. Miles Technologies offers full-service software and IT solutions and can take your project from start to finish.

  • How do you know if the recommended solution will work?


    When Miles Technologies handles your project, implementation is guaranteed. We do thorough testing and feedback analysis to ensure our recommended solution will accomplish your business goals & objectives, and your staff will be ready to leverage the new system to its fullest capacity.

  • Do you have industry specialized business process consulting?


    Yes. Many industries, such as healthcare and finance, have regulations that must be followed. We have industry-aligned teams that ensure your solution meets and exceeds compliance standards set by your business or industry.

  • What differentiates Miles Technologies from other business process consultants?


    Our experience working with thousands of organizations has given us the expertise needed to identify patterns and root issues while recommending solutions that work. We’ve been there, done that, and can help you too!

You Request. We Respond. It Gets Done! ?