create AN EFFective, inspired REMOTE WORKFORCE
Remote Work Services
Get more done outside of the office and measure productivity in the field. We will help you leverage tools and applications that allow your people to collaborate better, and maintain the highest level of security while working remotely.
Direct Shipments
Get user equipment? shipped directly anywhere it’s needed. We can identify and procure the right laptops, smart devices, networking equipment, and anything else that lets your people excel at their jobs from a home office.
Enhanced Collaboration
Facilitate seamless, real-time communication among your employees and clients with tools like Zoom, Webex, Skype, and more. We’ll get you set up with the right equipment for dependable video and sound.
Application Accessibility
Securely access all of your internal applications and protected data from anyplace with an internet connection. We will set up a VPN and train your staff on how to access key applications securely.
Miles Technologies
100 Mount Holly Bypass, Lumberton
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2 weeks ago
If you are having IT troubles, definitely reach out to Miles Technologies. They are amazing to work with and so responsive. I worked with Mike Dulak when I got my new laptop, and he was so wonderful. He answered all of my questions and was very attentive to my needs. The owner of the company should be proud – his company is stellar. Great job, guys!
Miles Technologies
100 Mount Holly Bypass, Lumberton
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3 weeks ago
Miles Technologies is AMAZING! You get connected to someone who helps you extremely fast. They fix you problem within a few short minutes. They have never let me down, and best of all they never make me feel stupid for not knowing all the terminology & technology in the IT world. Thank you Miles Technology…
Miles Technologies
100 Mount Holly Bypass, Lumberton
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3 weeks ago
I have had other IT support but I still knew more than them. I recently signed up with Miles. I was only with them three days when my server had a total meltdown. I’m probably two hours away from their location and they sent someone out who spent the day sorting things out which led to resolution. The problem required technological skills and a methodical evaluation They’re about as advanced as you could need. They truly care about our technological well-being.
CONSULTATIONS FOR SUCCESSFUL REMOTE WORK
Build an Effective IT System
An effective remote work strategy provides your business a competitive advantage, and as a result, allows for better delivery of products and services to your customers.?
We follow a systematic approach to planning, implementing, and maintaining the right system for your organization. Factoring in security, efficiency, compliance, and user training, an effective IT system is the foundation for a winning remote work strategy.
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Assess and Plan
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There are many components that come together for a successful remote work strategy—hardware, software, connectivity, communication tools, security, training, and policy. We’ll consult your team and identify the solutions that best align with your organization.
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Implement and Train
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Once designed, it’s time to get the system implemented. It should be done in a way that your users are able to stay productive while getting comfortable with the new systems. Our dedicated project teams are built for this task, providing expert implementation and training services.
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Support, Secure, Maintain
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Ongoing management and rapid resolution of any issues are even more important with remote workers. The Miles support and security experts keep remote work solutions secure, healthy, and productive.?
Proven Tools and Strategies
Keep Your Remote Systems Secure
Locking down employees’ home office networks can be more exacting than securing IT systems in a business office setting.
It is crucial to invest in cyber security tools and processes that protect user endpoints. Next-Gen antivirus software, malicious web filtering, and persistent security agents are just some of the tools we have in our arsenal to harden your remote work environments.
everything you need to work remotely
essential Components of Simple & Effective Remote Work Solutions
VPN
Secure, remote connection back to the office from any approved corporate or personal device.
Microsoft 365
Access core Microsoft Office applications on a wide variety of Microsoft-supported platforms.
Collaborative Software
Utilize Microsoft Teams, Zoom, Google Chat, Nextiva, Slack, and other apps for video conferences, quick chats, and more.
File Storage
Store and share files on the cloud through Google Drive, OneDrive, SharePoint, Egnyte, and more.
Cloud Computing & Hosting
Take advantage of secure cloud services that are managed and supported by Miles Technologies, such as AWS, Azure, Google Cloud, and more.
Performance Monitoring
Assign tasks, review workflow data, and enable collaboration on projects for better results.
Ongoing Support
Receive software updates, security patches, and guidance on user devices from your dedicated remote IT support team.
Employee Training
Learn how to be effective with new tools, enhance productivity, and strengthen collaboration through training sessions conducted by Miles.
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Seconds Average
Response Time - 24/7
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Live
Support - 400
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US-Based
Employees
Raving Fans
Check out these reviews from our happy customers.
I wanted to send a note of appreciation to Miles Technologies for helping our employees get setup remotely, even on their personal computers. These are unprecedented times, and while we’re hoping for a (relatively) quick return to business as usual, we’re also preparing for a new normal. Having a solid IT partner is even more critical today. Thank you for being that partner.
David Friedman, Vice President
Friedman Realty Group
Gibbsboro, NJ
Customer Since 2019
Miles Technologies
100 Mount Holly Bypass, Lumberton
You Request. We Respond. It Gets Done!®
FAQ
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What are your hours of support?
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We offer 24/7 support for all of our clients and guarantee a live response within an hour. We will work quickly to identify the issue and come up with a resolution that solves the problem the first time. You will have the same team of people dedicated to your account for the best ongoing IT support.
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Can I use these remote tools to engage with my customers?
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Yes, our remote work solutions not only enable your remote employees to perform more effectively, but also allow for enhanced communication with your customers through training and webinars—just providing better service overall.
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Should I choose BYOD or COBO for remote working?
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Your client CIO will go over the pros and cons of various elements of a new remote platform. We’ll first work to understand your needs, budgets, and goals, and then configure the right mobile strategy that best suits your situation.
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How can I protect my company from cyber security threats?
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We can offer a number of cyber security solutions, including VPN, multi-factor authentication, software, real-time monitoring, and more. We can also educate you on best practices related to cyber security as well as threats your employees should be made aware of.