MAKE IT EASY FOR CUSTOMERS TO DO BUSINESS WITH YOU
Use best-in-class technology tools to offer an amazing customer experience
A self-service web portal provides customers with a secure, single point of access to relevant information:
- • Order approvals and tracking
- • Electronic invoicing and payments
- • IT support requests and service metrics
- • Subscriptions and license management
- • Knowledge base and FAQs
Miles Technologies can put a customer portal in place that lets you provide outstanding customer service and support, 24/7.
CONNECT WITH YOUR DATA AND YOUR CUSTOMERS
Invest in a robust Customer Relationship Management system and take control of your sales opportunities
There is a flow to the sales process, from lead generation and development to closing a new sale or onboarding a new customer. The ease with which these opportunities move through the sales pipeline makes a significant impact on your business.
CRM systems provide timely access to sales data and can streamline process-heavy tasks like sales forecasting, and expense reporting.?
The right CRM system helps companies connect with their data and customers, improve processes, and make better decisions.
GET CONNECTED AND STAND OUT FROM THE COMPETITION
Technology to help your salespeople make an impact
A smart video communication tool allows your sales folks to spend less time behind a windshield and more time in front of customers.
Don’t just pick up the phone. Share your screen with every phone call and offer a visual, collaborative space with customers where ideas can blossom.
The average salesperson sends a sales proposal to a customer as an attachment to an email. Be memorable! Create a video walkthrough of your proposal documents and be the one they remember.
HARNESS THE POWER OF VIDEO
The most innovative way to get your message across
A good marketing strategy starts with improving your SEO and reducing your overall PPC costs.? But now that you’re in front of the right customers, you have to inspire them.
Video is the best marketing tool to communicate your message and tell stories to make a deeper connection with your audience.?
Put Miles Studio to work for you. Create scalable, reusable marketing assets and reap ongoing benefits from impactful videos.