custom software & database integration solutions

Systems Integration
& API Development

Using the most modern, efficient, and secure tools, Miles Technologies specializes in custom integrations and APIs that eliminate duplicate data entry and streamline your systems to maximize capabilities, extend functionality, and add value to your company.

 

Whatever your integration vision, our experts have you covered:

♦? ?A simple export/import or a full middleware/API platform

♦? ?Data transformation, replication, or data warehouse solutions

♦? ?Compliance security standards: HIPAA, PCI, SOC, NIST, etc.

♦? ?Any other complex integration challenges

 

One-Way Integration

one way integration

Integrations that push or pull information from one system to another, using built-in APIs or relevant 3rd-party tools, can eliminate duplicate data entry and keep information up-to-date.

Two-Way Integration

two way integration

Reciprocal integration that sends information back-and-forth between systems via simple post-and-reply integrations (e.g., credit card processing), to batch file processing with acknowledgements, to customized APIs.

Complex Data Synchronization

complex data synchronization

Whether you want to tackle integration points one at a time, or as part of a larger strategic initiative, we can help create the right integrations to streamline your information systems and run your business more efficiently.

Modernize Communications With Clients & Vendors

Get More Insight into Your Operations

software representative

BUILDING BRIDGES BETWEEN PEOPLE & PROGRAMS

Add Value by Integrating Your Software Systems & Data

  • Improved Productivity

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    Our approach improves productivity by creating a solution that is easy to use, saves your people time, and grows with your company.

  • Multi-Integration Method

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    In combining multiple integration methods across your various software systems, we create expansive software solutions, process automation, and workflows to streamline your whole business.

  • Information Security Focus

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    With every integration we design and implement, our cyber security experts ensure your information is handled using secure methods and best practices throughout the process.

  • Integration Methods

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    We have expert knowledge in: API’s, File Exports/Imports, Data Translation & Transformation, XML, JSON, HL7, 3rd-Party Tools, EDI, and many others.

  • Systems Experience

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    We have performed integration with the following types of systems: Accounting, ERP, CRM, EMR/EHR, Cloud Software, Industry-specific Software, Custom Software, and other information storage systems.

  • Platforms Used

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    Microsoft Dynamics, Salesforce, QuickBooks, SAP, Sage, ADP, Striven, Microsoft 365 and Office 365, MS SQL, Epic, MySQL, Oracle, MongoDB, PostgreSQL, IBM DB2, Azure, AWS, Google Cloud, Zapier, IFTTT, and many more.

GETTING THE MOST OUT OF YOUR SYSTEMS

Expand the value and reach of your existing systems by adding functionality through add-ons which integrate into your overall business software solution.

Web Portals

Create an amazingly friendly web-accessible experience in interacting with your back-office systems.

Mobile Apps

Mobile apps can integrate with your ERP or other line of business software with features for field staff, customers, etc.

Reporting/BI/Dashboards

Create insights into your business using data from one or more systems.

Messaging

Email, Text, Chat, and Video can be added to most systems.

Barcoding

Print & Scan barcodes to help track inventory, work orders, and more.

eSignature

Capture approvals or acknowledgements electronically on the go.

IoT / Smart Business

Add Internet-of-Things / Smart Business control solutions within your business systems.

Security

Multi-factor authentication, single sign-on, layered security, and more can be applied to what you already have.

TAKING AN INTERACTIVE APPROACH

Integration Made Easy

We have a process for getting information in or out of just about any system – following our approach below helps to ensure the results have a real & positive impact on your business.

TAKING AN INTERACTIVE APPROACH

We have a process for getting information in or out of just about any system – following our approach below helps to ensure the results have a real & positive impact on your business.

Our Integrated Approach:

  • Stage I – Vision & Process Design

  • Stage II – Technical Design & Tool Selection

  • Stage III – Build & Test

  • Stage IV – Deploy

  • Stage V – Ongoing Support

We start by working with you to envision what the business process & flow of information should look like so that we can design the integration solution.

Combining your Process Design with the data availability and access tools for your specific systems, we determine the best integration methods & data mapping to accomplish your vision.

After building out the integration solution, we run real-world scenarios to test the integration process to ensure the results are what you expect.

We install and configure the new tools onto your live systems.

Our support team is here to proactively monitor and help with your integration processes and related systems on an ongoing basis.

4 bricks

SUCCESS STORY

MCCOLLISTER’S AUTOMATES ITS FINANCIAL REPORTING

Miles Technologies helped McCollister’s, a single-source logistics services company, get a better understanding of their financials. We developed a systems integration solution that connected their AS400 ERP with their accounting systems, enabling McCollister’s to access accurate financial data in near-real-time.

RAVING FANS

Learn more about our Systems Integration and how we can help your business accomplish more.

I wanted to let you know how much I appreciated working with you. Your team is fabulous and can take what seems to be a difficult problem and make it child’s play. Thanks a bunch and keep up the good work.

Pam Kudriaszow, Subrogation Paralegal
Vengroff Williams

Sarasota, FL
Customer Since 2015

★★★★★

FAQ

  • Why integrate software systems?

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    The main benefits of integrating systems are to streamline your business processes and minimize the number of different systems with which people need to interact.? This helps improve the productivity and quality of operations, while saving time and costs.

  • Can old software be merged with new?

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    Yes, an important aspect of software integration is the process of transforming legacy systems’ data into new applications without having to retire your still-useful legacy systems. Joining these systems allows for them to grow, change, increase support, and allow for consistent information availability.? We also help with System Modernization, where you can migrate your old data to the latest platform.

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  • Can you integrate with my industry-specific software even if it doesn’t have built-in integration itself?

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    Yes – as long as there is data being stored, and there is an ability to access that data (even through built-in reporting), we are able to integrate those systems together with your other key software. We specialize in creating integration where it is lacking or difficult to utilize.

  • Will systems integration increase the functionality of my software?

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    Yes. When your disconnected systems require multiple manual steps, you are losing valuable time and money. Pulling information together and creating a single centralized process saves time, effort and money by utilizing the strengths of each individual system, while eliminating inefficiencies.?

  • Do you handle API development, or do you just use existing ones?

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    We build fully-functional, custom web API’s and other integration tools specifically based on your needs and software systems.? We do leverage existing integration methods where possible, and combine them with custom code where needed in order to create a fully personalized solution that streamlines your systems.

  • My customer/supplier/partner has very specific integration needs. Can you help with that?

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    Yes!? We are used to working with both industry standards for data & information systems, as well as unique and custom needs.? We work with you to use standard applications where possible and create custom solutions where necessary.

  • What could cause my integration project to fail?

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    One of the most common causes of system failures comes with a lack of expertise in combining business process knowledge. People who do not have expertise in the data and integration processes will have a difficult time building an effective solution without getting caught up in the technical aspects. They may overestimate their capabilities and oversimplify the work and time needed. Another major issue is that employees can feel threatened by the changes. Convincing employees to adopt a new process takes time and effort, but we’ve outlined the process in this article.

You Request. We Respond. It Gets Done!?

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