custom software & database integration solutions
& API Development
Using the most modern, efficient, and secure tools, Miles Technologies specializes in custom integrations and APIs that eliminate duplicate data entry and streamline your systems to maximize capabilities, extend functionality, and add value to your company.
Whatever your integration vision, our experts have you covered:
♦? ?A simple export/import or a full middleware/API platform
♦? ?Data transformation, replication, or data warehouse solutions
♦? ?Compliance security standards: HIPAA, PCI, SOC, NIST, etc.
♦? ?Any other complex integration challenges
Integrations that push or pull information from one system to another, using built-in APIs or relevant 3rd-party tools, can eliminate duplicate data entry and keep information up-to-date.
Reciprocal integration that sends information back-and-forth between systems via simple post-and-reply integrations (e.g., credit card processing), to batch file processing with acknowledgements, to customized APIs.
Complex Data Synchronization
Whether you want to tackle integration points one at a time, or as part of a larger strategic initiative, we can help create the right integrations to streamline your information systems and run your business more efficiently.
BUILDING BRIDGES BETWEEN PEOPLE & PROGRAMS
Add Value by Integrating Your Software Systems & Data
Software Systems Integration is a synergistic process where separate systems are functionally combined into a single, larger system that can accommodate ongoing requirements as your business continues to evolve.
Our approach improves productivity by creating a solution that is easy to use, saves your people time, and grows with your company.
In combining multiple integration methods across your various software systems, we create expansive software solutions, process automation, and workflows to streamline your whole business.
Information Security Focus
With every integration we design and implement, our cyber security experts ensure your information is handled using secure methods and best practices throughout the process.
We have expert knowledge in: API’s, File Exports/Imports, Data Translation & Transformation, XML, JSON, HL7, 3rd-Party Tools, EDI, and many others.
We have performed integration with the following types of systems: Accounting, ERP, CRM, EMR/EHR, Cloud Software, Industry-specific Software, Custom Software, and other information storage systems.
Microsoft Dynamics, Salesforce, QuickBooks, SAP, Sage, ADP, Striven, Microsoft 365 and Office 365, MS SQL, Epic, MySQL, Oracle, MongoDB, PostgreSQL, IBM DB2, Azure, AWS, Google Cloud, Zapier, IFTTT, and many more.
GETTING THE MOST OUT OF YOUR SYSTEMS
build on what you already have
Expand the value and reach of your current systems by adding functionality through add-ons that integrate into your overall business software solution.
Create an amazingly friendly web-accessible experience in interacting with your back-office systems.
Mobile applications that integrate with your ERP or other line of business software with features for field staff, customers, etc.
Create insights into your business using data from one or more systems.
Multi-factor authentication, single sign-on, layered security, and more can be applied to what you already have.
Email, Text, Chat, and Video can be added to most systems.
Print & Scan barcodes to help track inventory, work orders, and more.
Capture approvals or acknowledgements electronically on the go.
IoT / Smart Business
Add Internet-of-Things / Smart Business control solutions within your business systems.
TAKING AN INTERACTIVE APPROACH
integration made easy
We have a process for getting information in or out of just about any system. Our time-saving, proven approach to software integration will create results that have an immediate and positive impact on your business.
stages of development:
Stage I – Vision & Process Design
Stage II – Technical Design & Tool Selection
Stage III – Build & Test
Stage IV – Deploy & Train
Stage V – Ongoing Support
We start by working with you to envision what the business process & flow of information should look like so that we can design the integration solution.
Combining your Process Design with the data availability and access tools for your specific systems, we determine the best integration methods & data mapping to accomplish your vision.
After building out the integration solution, we run real-world scenarios to test the integration process to ensure the results are what you expect.
We install and configure the new tools onto your live systems, and help with speedy user adoption—from even your most change-resistant staff.
Our support team is here to proactively monitor and help with your integration processes and related systems on an ongoing basis.
MCCOLLISTER’S AUTOMATES ITS FINANCIAL REPORTING
Miles Technologies helped McCollister’s, a single-source logistics services company, get a better understanding of their financials. We developed a systems integration solution that connected their AS400 ERP with their accounting systems, enabling McCollister’s to access accurate financial data in near-real-time.
Helping People Accomplish More
“Everything we do, in all of our ventures, is supported by Miles at the front-end. We try to keep ahead, and our customers love it. It’s easier than ever for our customers to do business with us.”
Movers Specialty Services
Customer Since 2013
Why integrate software systems?
The main benefits of integrating systems are to streamline your business processes and minimize the number of different systems with which people need to interact.? This helps improve the productivity and quality of operations, while saving time and costs.
Can old software be merged with new?
Yes, an important aspect of software integration is the process of transforming legacy systems’ data into new applications without having to retire your still-useful legacy systems. Joining these systems allows for them to grow, change, increase support, and allow for consistent information availability.? We also help with System Modernization, where you can migrate your old data to the latest platform.
Can you integrate with my industry-specific software even if it doesn’t have built-in integration itself?
Yes – as long as there is data being stored, and there is an ability to access that data (even through built-in reporting), we are able to integrate those systems together with your other key software. We specialize in creating integration where it is lacking or difficult to utilize.
Will systems integration increase the functionality of my software?
Yes. When your disconnected systems require multiple manual steps, you are losing valuable time and money. Pulling information together and creating a single centralized process saves time, effort and money by utilizing the strengths of each individual system, while eliminating inefficiencies.?
Do you handle API development, or do you just use existing ones?
We build fully-functional, custom web API’s and other integration tools specifically based on your needs and software systems.? We do leverage existing integration methods where possible, and combine them with custom code where needed in order to create a fully personalized solution that streamlines your systems.
My customer/supplier/partner has very specific integration needs. Can you help with that?
Yes!? We are used to working with both industry standards for data & information systems, as well as unique and custom needs.? We work with you to use standard applications where possible and create custom solutions where necessary.
What could cause my integration project to fail?
One of the most common causes of system failures comes with a lack of expertise in combining business process knowledge. People who do not have expertise in the data and integration processes will have a difficult time building an effective solution without getting caught up in the technical aspects. They may overestimate their capabilities and oversimplify the work and time needed. Another major issue is that employees can feel threatened by the changes. Convincing employees to adopt a new process takes time and effort, but we’ve outlined the process in this article.